FAQ

General Questions

What products does Arider offer?

We offer high quality graphics kits for various motorcycle brands and models. Our designs allow you to customize your motorcycle and give it a unique look

How do I find the right graphics kits for my motorcycle model?

You can browse the menu on our website for your motorcycle brand and model or use the search function to quickly find the right graphics kits.

Can I create my own design for the graphics kits?

Yes, we offer the possibility to create custom designs . Just contact us with your ideas and we will help you create a unique graphics kits.

How long does it take to deliver my order?

The delivery time is usually 3-5 working days within Germany. International deliveries can take a little longer. You will receive more detailed information at checkout.

Orders and Shipping

How can I track the status of my order?

After your order has been shipped, you will receive an email with a tracking number. This allows you to track the status of your delivery online.

Which payment methods are accepted?

We accept all common payment methods such as credit card, PayPal, Sofortüberweisung and Klarna.

Do you offer international shipping?

Yes, we ship our products worldwide. The exact shipping costs and delivery times are displayed in the checkout process.

Do you offer free shipping?

Yes, if you order from us, shipping is completely free!

Returns and Exchanges

How does the return process work?

If you are not satisfied with your order, you can return it within 14 days. Please contact our customer service or send us a direct email to receive return instructions.

How long do I have to return my order?

You have 14 days from receipt of the goods to register a return.

Can I exchange items if they don't fit or are damaged?

Yes, if the product does not fit or is damaged, we offer an exchange. Please contact us with the details and we will arrange the exchange.

Who bears the costs for the return shipment?

The customer is responsible for the return shipping costs unless the product is defective or was delivered incorrectly.

products and care

Are the graphics kits resistant to weather and dirt?

Yes, our graphics kits are specially designed to withstand extreme conditions. They are UV resistant, weatherproof and durable.

How do I care for and clean my graphics kits?

We recommend cleaning your motorcycle and the graphics kits regularly with a soft cloth and mild soap. Avoid aggressive cleaning products as they can damage the surface.

Can I easily install the graphics kits myself?

Yes, our graphics kits are designed to be easy to install yourself. Detailed instructions are included with every order.

Do you offer instructions or tools for assembling the graphics kits?

Yes, we offer detailed installation instructions and videos on our website to help you install your graphics kits.

contact

How can I contact the Arider team?

You can contact us at any time via the contact form on our website or by email at kontakt@arider.de mail.

Do you offer a support service for individual design requests?

Yes, we are happy to help you design your individual graphics kits. Just contact us with your wishes and we will discuss the details.